There are no weekends .. just days. Everyday is a new obstacle to overcome. The machines break, run out of thread, the fabric is now 5x more expensive than two days ago, orders we go to pick up at joanns are unfulfilled or cancelled. It hurts our collective hearts that the masks we are donating get delayed. At the same time it’s all hands on deck. Please bare with us... customer service is spotty and we apologize. We are doing the best we can but sometimes we have to prioritize!! Hang in there.